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Submit Your Print Job

Submitting Your Work

To ensure proper imaging, please include a proof. We accept files through our eOrder System, FTP, or on CD, DVD, Email, Flash Drive, etc. If you mail us files always include a hardcopy proof of what you want printed, so that we can cross check the hard copy against the electronic file.

If you email, eOrder, or FTP your files to us, please include a pdf of what you want printed, so that we can cross check the pdf against the application files. A hard copy proof is always beneficial to us in matching your colors.

What is eOrder

eOrder is the fastest, simplest ways to send your digital files. Without the use of special tools or the need for software, it enables you to upload your orders. Click here to get started with eOrder.

 

Basic FTP Instructions

For Internet Explorer 7 or newer

Note: Make sure “Passive Mode” is unchecked in your internet preferences (do this by going to IE’s Tools menu then clicking Internet Options, go to the Advanced tab and scroll down to “use passive ftp” and UN-check – it this will get your firewall to allow FTP-ing)

  1. Go to ftp://ftp.napconet.com
  2. In Internet Explorer, click Page (on right top of your explorer window), and then click Open FTP site in Windows Explorer.
  3. The User name will be ftpuser
  4. The Password will be napco
  5. Navigate to the “Lyndhurst” folder.
  6. Right click to create a new folder (making note of which new folder it is, 1, 2, 3 etc.).
  7. Upload your files to the new folder by dragging and dropping.

For Older Internet Explorer (prior to IE 7)

Note: Make sure “Passive Mode” is unchecked in your internet preferences (do this by going to IE’s Tools menu then clicking Internet Options, go to the Advanced tab and scroll down to “use passive ftp” and UN-check – it this will get your firewall to allow FTP-ing).

  1. Go to ftp://ftp.napconet.com
  2. In IE, go to “File” and select “Log In”
  3. The User name will be ftpuser
  4. The Password will be napco
  5. Navigate to the “Lyndhurst” folder.
  6. Right click to create a new folder (making note of which new folder it is, 1, 2, 3 etc.).
  7. Upload your files to the new folder by dragging and dropping.

On a Mac

  1. You need to use an FTP program called “Transmit”, ( “Fetch” will not work) “Transmit” trial version can be downloaded for free from http://www.panic.com/transmit/
  2. Before connecting to our site, go into the preferences in “Transmit” and under “Network” uncheck “Passive Mode”
  3. The User name will be ftpuser
  4. The Password will be napco
  5. Create your own folder and upload to it (the nice thing about “Transmit” is it will allow you to Name your folder what you want)

 

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